Payment Policy

About Credit/Debit Card

For a clear pre-purchase understanding, all prices and transactions are in USD. Checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; the methods available for a particular order appear securely during checkout.

To keep expectations clear, card processing is performed through encrypted Shopify and approved provider systems, so Touchland does not store full card numbers or security codes. The financial institution controls authorization holds, additional checks, approval, and decline decisions.

For transparent service, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law.

For easy reference, we send an approved credit to the payment method used for purchase, after which banks and card issuers usually require 5-10 business days to display it.

Payment assistance: support@thetouchlandlifes.shop or 8183072269, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: Touchland
Contact email: support@thetouchlandlifes.shop
Phone: 8183072269
Physical address: 31165 N Oplaine Rd, Libertyville, Illinois, 60048, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)